In spite of the economic slow-down caused by the financial crises, a leading fertilizer producer continued to pursue his capacity expansion project of an existing fertilizer plant undeterred.

URACA therefore received the request of an Indian state-owned company from the fertilizer, sector to expand the capacities of its production plants. Naturally, pump factory URACA was very interested in obtaining such a major order in midst of the economic crisis. The timely submission as well as the technical and commercial review of the detailed offer was followed by the order being awarded to the pump manufacturer from Bad Urach; it comprised four carbamate and four ammonia pumps, size KD 825.

Because the customer’s interest is always at the core of URACA’s efforts, all requirements of the Indian customer were meticulously drawn up. They formed the basis of the subsequently developed engineering design as well as the preferences of the customer and were backed by the experience of many years and the high quality standards of URACA.

A two-week acceptance visit by the customer followed the production of the components and installation of the plant. The significance of the visitor, his mission and his order became quite apparent by the raised Indian flag already visible from the distance. After all, customer acceptance documents the guaranteed functions and properties of the pump units, such as pressure, delivery rate, power consumption, etc. The extremely tight time frame for this project phase presented a special challenge. Within only ten working days all eight pumps were supposed to cycle through a complete allday trial run, including all measurements and analyses. All this meant close cooperation primarily for the colleagues of the test bed who had to be available at all times during this period and implemented all customer preferences without delay. The signatures required for the release were provided by the customer at the end of these two weeks with a good conscience thus rewarding the efforts of all parties involved.

The maritime shipment to India had arrived on time and the customer was very satisfied about the entire project handling, the quality of the products and the smooth test runs; all this made the large scale order a full success. The assembly on site and the commissioning under the management of the URACA service specialists are already firmly scheduled.